Terms & Conditions

1. Acceptance of Terms

By accessing and using Uptrail's services, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, you may not use our services.

2. Description of Service

Uptrail is a learning management platform that provides online courses, educational content, and related services. We reserve the right to modify, suspend, or discontinue any aspect of our service at any time.

3. User Accounts

Account Creation:

• You must provide accurate and complete information when creating an account
• You are responsible for maintaining the security of your account credentials
• You must be at least 13 years old to create an account
• One person may not maintain multiple accounts

Account Responsibilities:

• You are responsible for all activities that occur under your account
• You must notify us immediately of any unauthorized access
• You may not share your account with others

4. Acceptable Use

You agree not to use our service to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit harmful, offensive, or inappropriate content
• Attempt to gain unauthorized access to our systems
• Interfere with other users' experience
• Use automated tools to access our service without permission
• Share course content outside of the platform

5. Course Content and Licensing

Our Content:

• All course materials are protected by intellectual property rights
• You receive a limited, non-exclusive license to access content for personal use
• You may not redistribute, share, or commercialize our content

User-Generated Content:

• You retain ownership of content you create and share
• You grant us a license to use your content to provide our services
• You are responsible for ensuring you have rights to any content you share

6. Payment and Billing

Payments:

• Fees are charged according to your selected subscription plan
• All payments are processed securely through third-party providers
• Prices may change with reasonable notice

Refunds:

• Refund policies vary by course and subscription type
• Refund requests must be submitted within specified timeframes
• We reserve the right to refuse refunds for policy violations

7. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

8. Termination

By You:

• You may terminate your account at any time
• Contact support to request account deletion

By Us:

• We may suspend or terminate accounts for policy violations
• We may discontinue service with reasonable notice
• Upon termination, your right to access content ceases

9. Disclaimers and Limitations

Service Availability:

• Our service is provided "as is" without warranties
• We do not guarantee uninterrupted or error-free service
• Technical issues may occasionally affect service availability

Limitation of Liability:

• Our liability is limited to the amount you paid for our services
• We are not liable for indirect, incidental, or consequential damages
• Some jurisdictions may not allow these limitations

10. Intellectual Property

All intellectual property rights in our service and content belong to Uptrail or our licensors. You may not use our trademarks, logos, or other proprietary information without permission.

11. Dispute Resolution

Governing Law:

These terms are governed by the laws of California, United States.

Dispute Process:

• Contact us first to resolve any disputes informally
• Disputes may be subject to binding arbitration
• Class action lawsuits are waived where legally permissible

12. Changes to Terms

We may update these terms from time to time. We will notify you of material changes and the updated terms will be effective upon posting.

13. Contact Information

If you have questions about these terms, please contact us:

• Email: info@ralfiz.com
• Phone: +91 9847543117
• Address: Kerala India